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Frequently Asked Questions
We offer carefully selected human hair wigs and units in wavy and straight styles. Each product page tells you exactly what youβre buying, so you can choose based on the look, feel and lifestyle that suit you.
Start with the look you want, but also consider your lifestyle, preferred length, texture and how much styling you want to do. Each Yakwe product page includes information to help you compare your options. If youβre still unsure, Casa is here to help before you order.
We canβt promise one honest lifespan for every unit. Longevity depends on the hair, how often it is worn, styling, heat use, maintenance, and storage. Your care information after purchase will show you how to look after your specific Yakwe properly.
Where appropriate for your particular unit, yes. Always follow the care guidance provided for your Yakwe and avoid unnecessary or excessive heat. Your specific care information will be available through My Yakwe.
Some units may take up to 3 weeks.
Orders are processed before dispatch, and delivery time depends on your location and selected delivery method. Your applicable delivery information will be shown at checkout and provided with your order confirmation.
Returns are accepted within 7 days of delivery, provided the item is unused, unworn, unwashed and returned in its original condition and packaging. Hair that has been installed, cut, coloured, bleached, washed, restyled or otherwise altered cannot be returned or exchanged. Exchanges are subject to availability, and custom/personalised units may have different conditions.
